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One Platform for Element Management, Service Provisioning
and Policy Management

ECI's ShadeTree™ Management Suite gives broadband service providers the ability to easily deploy residential and business services with a minimum of operational overhead. A powerful, open service provisioning and policy management system, ShadeTree MS reduces the time and costs associated with deploying Layer 2/Layer 3 VPNs and on-demand, triple play services. By offering subscriber self-management, automating the configuration of network elements, simplifying service definition, and accelerating new service deployment, ShadeTree MS allows carriers to lower the costs of adding new services to their portfolios.

ShadeTree Management Suite integrates with existing existing OSS/BSS and AAA environments to help operators ensure that residential subscribers get the service they ordered, correctly, quickly, and with a minimum of manual involvement. Its open architecture also allows ShadeTree MS to easily integrate with call center and operation center systems to enable verification of subscriber connections and service availability.

ShadeTree MS means more control, lower costs, less churn.
. Increase subscriber revenue potential by easily offering new services.
. Decrease subscriber management costs with dynamic system updates, subscriber self-management and powerful diagnostic capabilities.
. Ensure customer satisfaction with fewer service deployment errors and improved time-to-resolution of customer issues.

ShadeTree MS is the right solution for:
. Smaller carriers with limited staff - Provisioning in one simple step with ShadeTree Management Suite makes the organization more competitive. It reduces OPEX and increases turnaround time, improving customer satisfaction.
. Larger carriers with distributed resources - Conducting service maintenance and updating definitions on the network is a breeze with ShadeTree Management Suite. It ensures that as the number of network elements, subscribers, and AAA systems grow, service definitions are verified as consistent, reducing service deployment costs.
. All carriers with heavy competitive pressure - ShadeTree Management Suite makes it possible to let users select their own services with dynamic service updating. The reduction in NOC and call center time means lower customer service costs and increased customer loyalty. Customers appreciate the immediate availability of their new service.